Service Provider Agreements
Service Provider Agreements
Service Provider Agreements
Tour Guide Agreement
Last Updated: May 23, 2025
This Tour Guide Agreement outlines the terms for individuals or entities providing tour guide services on GlobiExplore.
Certification and Qualifications
Tour guides must possess valid certifications or licenses as required by local regulations and provide proof of qualifications to GlobiExplore.
Professional Conduct
Tour guides must maintain a professional demeanor, provide accurate information, and ensure the safety and satisfaction of clients.
Payment Terms
Tour guides will receive payments for services rendered, minus platform fees, within 7 business days of tour completion.
Transport Provider Agreement
Last Updated: May 23, 2025
This Transport Provider Agreement governs the provision of transportation services by providers on GlobiExplore.
Licensing and Insurance
Transport providers must hold valid licenses and insurance coverage for their vehicles and services, as required by law.
Safety Standards
Providers must maintain vehicles in safe working condition and adhere to all safety regulations and GlobiExplore policies.
Booking and Payment Terms
Payments for transportation services, minus platform fees, will be processed within 7 business days of service completion.
Seller Agreement
Last Updated: May 23, 2025
This Seller Agreement governs the relationship between GlobiExplore and sellers offering travel packages or services on our platform.
Eligibility
Sellers must be licensed and authorized to provide the services they offer. All listings must comply with GlobiExplore’s quality and safety standards.
Payment Terms
Sellers will receive payments for bookings minus GlobiExplore’s commission, as outlined in the seller dashboard. Payments are processed within 7 business days of trip completion.
Compliance
Sellers must adhere to all applicable laws, regulations, and GlobiExplore policies, including our Refund and Cancellation Policy.
Refund and Cancellation Policy
Last Updated: May 23, 2025
This Refund and Cancellation Policy outlines the terms under which refunds or cancellations can be processed for bookings made through GlobiExplore.
Cancellations by Users
Users may cancel bookings up to 7 days before the trip start date for a full refund, minus any applicable processing fees. Cancellations within 7 days may be subject to partial or no refunds, depending on the travel package terms.
Cancellations by Providers
If a travel provider cancels a booking, users are entitled to a full refund or an alternative booking option, subject to availability.
Refund Process
Refunds are processed within 10 business days of approval. Contact support@globiexplore.com for assistance with refund requests.